Small and Medium Businesses (SME) think that CRM (Customer Relationship Management) software is just for the Big Players, but a CRM is one of the most important tools that a small and medium business can implement.
Maximum small & medium business fail within the first few Month as they are not planned sales and marketing properly, and also not aware ground level information.
ATPL CRM software helps you to manage your internal and external activities, Track Each and Every interaction with lead/customers.
How do you know if you need CRM?
Unfortunately, when you feel Negative with your current Sale / Marketing operations then you have to must think about CRM.
- Your sales person leaves the company and takes all the contact information with him, leaving you in the dark.
- Your team is trying to help out an unhappy customer
- Your sales representative tries to up sell him, and he doesn’t want to do business with you anymore.
- Your potential customers tells you that he has decided to do business with someone else.
- Not able to Track Sales and Service Guys
Perhaps you even recognize yourself in one of these situations?
- Are your customer interactions and the information stored in one convenient location and accessible to everyone in the organization?
- Are you certain that all leads in the Sales Pipeline are being followed up?
- Are you currently able to view all sales activity and results at the click of a button?
- Can you currently accurately identify the areas of the sales process in which most sales are lost?
- Are your sales people able to access customer information when they are out of the office?
- Do you know how many deals you lost last quarter and why you lost them?
- Do you know how many Customer Service Issue each customer had and why?
- Are you happy with the amount of time your sales people spend currently on administrative tasks?
- Are you able to Track your Sales and Service agents.
Is your answer “NO”, then it’s probably a good idea to take ATPL CRM software and the benefits that it can bring your business.
As a small and medium business, it can be a big challenging to find out where to start.
If you’re curious about how ATPL CRM can help your business and need some pointers on how to get started,then find our contact details and discuss with us :
Call us on : +912262391661 / +912262399199/+91-9172582497 / +91-9112045723
Connect with us via Whatsapp:
Mail on: email@example.com
URL : www.techalgebra.com